Logs are an invaluable tool when faced with anything from a minor performance hiccup to finding the cause of a major outage and getting your systems back online. Like black box data from an airplane, the data in your logs should be able to tell you when something isn't working properly and should help you figure out where the issues are. In this session, you’ll hear practical advice on some of the quick, practical things that you can do to get more value from your log data including concrete steps you can take before something goes wrong to ensure sure you’re best set up to respond to an issue or incident quickly.